Over the years, I’ve been fortunate to collaborate with many amazing teams as a Senior Technical Writer, Technical Editor, and Content Strategist in the software industry. I’ve worked across the spectrum of content from consumer end-user help to developer-focused API docs to DevRel and content marketing.
My work focuses mainly on documentation, learning, and go-to-market content that helps software developers, data scientists, and other technical users adopt and succeed with new tools and technologies.
I’ve successfully built and led editorial teams, from recruiting, training, and retaining writers and editors to creating internal editorial policies and best practices, developing content strategy and education design, and setting up tooling for efficient content creation and publishing. I’m passionate about collaborating with and coaching the professional growth of my team members.
I focus on understanding users’ critical “jobs to be done,” then creating content that guides them through “Aha!” moments along the learning path, engaging them with new products, and helping them get their work done better and faster.
For examples of my work, see my writing portfolio.
I’ve worked with many great companies as a technical writer and editor, including:
- ESPN
- Microsoft
- Prefect
- Pydantic
- Splice Machine
- ContentLab.io
- GigaOm
- SoftDesk (now Autodesk AEC)
- O’Reilly
- 1105 Media
- Game Data Pros
I’ve also been fortunate to advise several early-stage startups on technical content tooling and strategy, including:
- Nixtla
- Weave
- Alphadoc
- Dev-docs
- Fugue
Community
It’s been my experience that, if you want to see change in your community, you need to roll up your sleeves and make the change happen. To that end, I’ve tried to be active in making change in both my local community and within my profession. These efforts include:
- Southern Vermont Communication Union District (CUD) governing board chair, working to bring universal fiber-based broadband service to unserved and underserved communities in southern Vermont. (Success! We achieved our universal service goals in November 2023!)
- Kode With Klossy mentor.
- FIRST LEGO League coach.
- CodeProject Advisory Board for Women in Technology founding coordinator.
- Vermont Code Camp presenter (Sept 2013 & Sept 2016).
- Hour of Code classroom volunteer.
Find me online
You can find me on the following social networks:
Terrence Dorsey 